How to create Walk-In Services

Step-by-Step Guide: Walk-In Services

1. Access Walk-In Services

• On the Records Department Dashboard, navigate and click Walk-In Services on the left-side menu.

• From the dropdown, choose the service:
  
  

• Laboratory Walk-In

• Radiology Walk-In

• Services/Procedures

2. Laboratory Walk-In

1. Open New Test Form
   A New Test Form will appear.

2. Enter Patient’s Information

   Fill in the patient’s details as required on the form

   • Patient First and Last Name: Example – Ama Kofi

   • Gender: Example – Female or Male

   • Age : Example – 32 years

   • Contact Number: Example – 024 123 4567

   Ensure all mandatory fields are completed correctly before proceeding.

   Heads Up!

   Select one option to indicate where the request is coming from:

   • Requested by a Medical Center Personal Request

• Request from another facility:
  

• Click Requested by a Medical Center
  

• Enter the facility name in Requested From
  

• Enter the doctor’s name in Requested By
  

• Personal Request:
  

• Click Personal Request
  
  

3. Selecting Laboratory Tests
   

• Use the search box under Test List to enter the lab name.
  

• Click to select the required lab(s) for the patient.
  

4. Submit Request
   

• After reviewing details, click Send to Revenue
  
  

3. Radiology Walk-In

1. Open new radiology form
   A new radiology request form will appear.

2. Selecting Radiology Services
   

• Use the search box under Services List to find the required service.
  

• Click to select the scan(s) for the patient.
  

3. Submit Request
   

• After reviewing details, click Send to Revenue
  

4. Services/Procedures Walk-In

1. Open New Services/Procedures Form
   A New Services/Procedures Form will appear

2. Selecting Services/Procedures
   

• Use the search box under Services List to find the required procedure.
  

• Click to select the procedure(s) for the patient.
  

3. Submit Request
   

• After reviewing details, click Save