Only Administrators or Claims Officers can set up client insurance
Log in using an account with access to the Claims or Admin Department
From the left menu, go to Setup & Configuration then Setup Credit Clients
Click New at the top of the page
Enter the Agency Name (e.g., NHIS)
Select the Agency Type (Company or Insurance)
Set Auto Verification (default is Yes, change if needed)
Choose whether insurance should be verified each time a patient visits
Set Status (default is Active, change if needed)
Heads-up:
You cannot save the package without setting up a plan.
Click on Setup Plan.
Enter the name of the policy.
Example: “30-Day Credit” or any custom policy name.
Heads-up :
Changes can be made if needed, depending on the insurance or company policy. If no changes are required, enter the policy name, then scroll down and click Add
ii. Capacity
Select the appropriate capacity option for the policy.
Heads-up:
A default capacity setting is already provided. Only modify it if required by the insurance provider.
Capacity Options Explained
OPD: No Limit | Ward: No Limit
The client can access both OPD and admission services without any limit.OPD: No Limit | Ward: With Limit
OPD services have no limit, but admission services have a defined limit.OPD: With Limit | Ward: No Limit
OPD services have a limit, but admission services have no limit.OPD: With Limit | Ward: With Limit
Both OPD and admission services have limits
3. More Options
Choose how the system should handle OPD bills when a patient gets admitted:
Option 1: When the patient is admitted, move the OPD bill to the IPD
Option 2: When the patient is admitted, do not move the OPD bill to IPD
Select the option based on the policy requirement.
Both OPD & IPD
Enter the total allowable amount for both OPD and admission combined.
Cap – OPD
Enter the allowable amount for OPD visits only (if the policy requires a limit).
Cap – IPD
Enter the allowable amount for admission (IPD) only (if required by the policy).
5. Maximum Dependents
Enter the maximum number of dependants allowed under this plan.
6. Frequency
Select the applicable policy frequency (e.g., Monthly, Per visit, Yearly).
7. Services Covered
Head up
By default, all covered services are checked.
Uncheck any service that is not covered by the policy.
Click the Add button to include the plan.
Click Save to complete and store the policy setup.
The new insurance package will now appear in the list and be available for use in claims processing.